Its simple, get your current home care provider / case manager to register you on our platform or you can register directly on our website by filling out a simple form. Once we receive your request, we will confirm your details with your provider and send your username and password to log into HCP Meals. Now, you can enjoy variety of meals from various local vendors without having to worry about signing individual contracts.
This is determined by individual vendors. When you order from particular vendor, if they have any specific requirements, HCPMeals platform will highlight those requirements prior to checkout.
No. There is no lock in contracts with HCP Meals platform. Upon checkout, you will be asked to confirm that you agree to HCP Meals T & C. A copy of this is available on checkout page for your reference.
No. You are welcome to order as per your requirements. You are not obligated to place regular orders through HCP Meals.
As long as your approved service provider (aged care / home care provider) has agreed to this you should be able to order from various vendors via HCPMeals platform.
NO. Registration is free of cost and there are no on going fees to use the platform.
Its simple, Fill in the form online on our website and once we approve your request, you will receive username and password and one of our team members will be in contact with you to assist you in setting up your store and menu on our platform.
NO. You will be provided with T & C upon your registration. Our T & C provides details on our fees, payment terms, payment procedures and other commercial details. You are not locked in with HCP Meals platform for a fixed time period. You can remove your store details and menu from HCP Meals platform at any time.
YES, you can continue using your current platform. HCP Meals is another avenue to gain access to wider clientele and increase your reach in HCP Meals market.
YES, you will be able to manage your own store on our platform that will allow you to manage orders, assign delivery drivers, track orders, generate sales reports and much more.
NO. currently there are no registration fees to join HCPMeals Platform. There are no fixed ongoing fees paid to use HCPMeals however, there is a fixed commission on each order that is deducted prior to processing payments. The details of Fees and charges / commissions are provided in T & C that is provided to you at the time of registration.
HCPMeals has made provision under your log in for you to track each individual order payments. You will be able to see status of unpaid/partial paid and fully paid invoices on HCPMeals platform. Payment terms are provided in your T & C.
Simple, Fill in the form on our platform and register your organisation as provider. We will then issue username and password for you to access our platform. Once your account is created you will be able to manage (add/ edit) your customers, carers and also case managers.
YES, you carers can assist your customers with placing their meal orders while providing other essential care to your valued customers.
HCPMeals has made provision under your log in for you to track each individual order payments. You will be able to see status of unpaid/partial paid and fully paid invoices on HCPMeals platform. Payment terms are provided in your T & C.
NO. You will be provided with T & C upon your registration. Our T & C provides details on our fees, payment terms, payment procedures and other commercial details. You are not locked in with HCP Meals platform for a fixed time period.